WordPress Health Checks

Our WordPress health checks are a website MOT. We’ll tune up any performance issues, run updates, address potential hacks and generally check your gears are oiled so your site runs smoothly.

Warranty _ Customer Care Service

All sites need regular fine-tuning

Plus, your site is more vulnerable to being hacked if you’ve been lax about updates or security. If your site is running slowly – or not running at all – a website health check gives you a thorough diagnosis to identify and fix any issues.

And even if your site seems fine, we recommend a website health check once a year to make sure everything’s healthy under the bonnet.

Standard

£295 + VAT

  • Backup of site
  • 24/7 real-time security scanning
  • Clean malware
  • Scan files, identify issues
  • Update WordPress, themes & plugins
  • Check for broken links
  • Performance recommendations
  • 2 hours of fixes
  • WooCommerce compatability check
  • Update WooCommerce plugin & add-ons

WooCommerce

£495 + VAT

  • Backup of site
  • 24/7 real-time security scanning
  • Clean malware
  • Scan files, identify issues
  • Update WordPress, themes & plugins
  • Check for broken links
  • Performance recommendations
  • 2 hours of fixes
  • WooCommerce compatability check
  • Update WooCommerce plugin & add-ons

During a website health check, we...

Identify the hidden problems slowing your site down
Scan for hackers and security loopholes, so your data stays safe
Create full back-ups so your data never gets lost
Install all updates, future-proofing your performance
Deliver a full report with suggestions to optimise your site

FAQs

Do I need a health check?

Websites require regular care to keep everything running smoothly. 

Sometimes not updating to the latest version of WordPress can mean your website may have security loopholes that can be exploited by hackers.

A care plan keeps your website healthy behind-the-scenes, so you don’t have to worry about any potential issues.  

My site was created by another company, can you still help?

Definitely! It’s even more important to have a website health check if your site was created by another provider, so we can guarantee everything is up to scratch before any further development.    

 

What information would you need from me?

Once the payment has been made, we will request access to your site control panel, FTP and WordPress admin area.

If you have trouble getting this information, you can ask us to speak to your previous developer. If for any reason we cannot get access to the details, we won't be able to carry out the work & we will offer you a full refund.

Do you provide a warranty?

Yes, if something we do causes your site to break, we’ll fix it for free. We do all our work on a separate server though, so our updates won’t impact your live website until you’re happy.

If another company built your site, we can’t take responsibility for any issues that arise due to their work. However, our website health check will let you know if any issues need addressing.

Will you fix the issues identified in the report?

Of course, if you’d like us to. The report will give you a full breakdown of your site’s health, along with recommended improvements and fixes.

Although you’re completely free to take that report to another provider, we’ll also give you a quote to fulfil those recommendations ourselves.

Do you provide a warranty?

If a website is on our care plans and is hacked, we will get it fixed for you at no extra cost. If you suspect your site is hacked, get in touch immediately.

What is your refund policy?

We offer a full refund if you’re not able to send us the control panel, FTP and WordPress admin details we need to carry out the work.

Once we have those details, we’ll start your site audit immediately so no refund is possible after that.