Support Credits

Need a one-off task, or a series of tasks? Purchase support credits so we can help you.

The next steps:

Contact us first to determine if we can help you, and how many credits you may require.
Use the form to purchase the credits.
Once payment comes through, we will schedule the work
Please have your FTP, Control Panel, and wp-admin login details at hand as we may require them.

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may have an effect on your browsing experience.

Necessary

Always Enabled

Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.

Cookie	Type	Duration	Description
__cfduid	persistent	1 year	The cookie is set by CloudFare. The cookie is used to identify individual clients behind a shared IP address d apply security settings on a per-client basis. It doesnot correspond to any user ID in the web application and does not store any personally identifiable information.
__stripe_mid	persistent	1 year	Stripe is used to making credit card payments. Stripe uses a cookie to remember who you are and to enable the website to process payments without storing any credit card information on its own servers. More information: https://stripe.com/gb/privacy
__stripe_sid	persistent	30 minutes	Stripe is used to making credit card payments. Stripe uses a cookie to remember who you are and to enable the website to process payments without storing any credit card information on its own servers. More information: https://stripe.com/gb/privacy
cookielawinfo-checkbox-advertisement	persistent	1 year	This cookie is set by GDPR Cookie Consent plugin. The purpose of this cookie is to check whether or not the user has given their consent to the usage of cookies under the category 'Advertisement'.
cookielawinfo-checkbox-analytics	persistent	1 year	This cookie is set by GDPR Cookie Consent plugin. The purpose of this cookie is to check whether or not the user has given the consent to the usage of cookies under the category 'Analytics'.
cookielawinfo-checkbox-necessary	persistent	1 year	This cookie is set by GDPR Cookie Consent plugin. The purpose of this cookie is to check whether or not the user has given the consent to the usage of cookies under the category 'Necessary'.
cookielawinfo-checkbox-performance	persistent	1 year	This cookie is set by GDPR Cookie Consent plugin. The purpose of this cookie is to check whether or not the user has given the consent to the usage of cookies under the category 'Performance'.
cookielawinfo-checkbox-uncategorized	1 year	persistent
io	third party		Set by Gist. Preserves user session state across page requests. https://getgist.com/privacy/
JSESSIONID	third party		Used by sites written in JSP. General purpose platform session cookies that are used to maintain users' state across page requests.
m	third party	9 years	Set by Stripe. Determines the device used to access the website. This allows the website to be formatted accordingly. https://stripe.com/gb/privacy
referrer_user_id	1	2 weeks
thrivecart	third party		This cookie is set by ThriveCart, our shopping cart system used to collect payments from our clients.
viewed_cookie_policy	persistent	1 hour	The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.

Functional

These are cookies that are not strictly necessary but add additional functionality to the site, such as Live Chat.

Cookie	Type	Duration	Description
gist_id_qis6ss9r	persistent	1 year	This cookie is used by our Live Chat to identify users. https://getgist.com/privacy/
gist_identified_qis6ss9r	persistent	1 year	This cookie is used by our Live Chat to identify users.

Analytics

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Cookie	Type	Duration	Description
_ga	persistent	2 years	This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors. Google's privacy policy
_gat_gtag_UA_124606883_1	persistent	1 minute	Google uses this cookie to distinguish users.
_gat_UA-124606883-1	persistent	1 minute	Used by Google Analytics to throttle request rate
_gid	persistent	1 day	This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected including the number visitors, the source where they have come from, and the pages viisted in an anonymous form.

These cookies are used to deliver adverts more relevant to you and your interests They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission.

Cookie	Type	Duration	Description
_fbp	third party	2 months	This cookie is set by Facebook to deliver advertisement when they are on Facebook or a digital platform powered by Facebook advertising after visiting this website.
fr	1	2 months	The cookie is set by Facebook to show relevant advertisments to the users and measure and improve the advertisements. The cookie also tracks the behavior of the user across the web on sites that have Facebook pixel or Facebook social plugin.
NID	third party	6 months	This cookie is used to a profile based on user's interest and display personalized ads to the users.

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