Care Plans

So you can run your business without worrying about your website

Our care plans offer on-going support to keep your WordPress website performing at its best. We’ll handle all backups, security and updates so you can focus on your business.

We've got your back

Performance

Our care plans update plugins and identify performance issues, so we can quickly get your site back up to speed.

Security

Our care plans include 24/7 security scans to reveal any strange behaviour in real-time, and if you are hacked, we guarantee to fix it for free.

Focus

Our care plans update, secure and monitor your website for you, so you can focus your time exclusively on growing your business.

Peace of mind

Running your business is stressful enough, without your site crashing. Your care plan gives you one less thing to stress about.

Each month, you’ll get a Website Care Report showing completed updates, site uptime, usage analytics and SEO rankings.

Even our basic care plan offers development time, so we can make minor amendments to your site without any additional cost.

Plus you get priority over new clients for future work, so you can spend less time waiting and more time moving your business forward.

 

   

  • No contract, cancel anytime
  • Priority support
  • Backup
  • Security
  • Malware clean
  • Database
  • Google Analytics
  • Broken links
  • WP/plugin updates
  • Website care report
  • Site review
  • Video user manuals
  • Support included
  • Additional support time

WP Essentials Plan

£95 + VAT per month

  • No contract, cancel anytime Yes
  • Priority support Yes
  • Backup Full daily backups
  • Security 24/7 security scanning
  • Malware clean Malware clean-up
  • Database Database cleaning & optimisation
  • Google Analytics Yes
  • Broken links No
  • WP/plugin updates Monthly
  • Website care report Updates only
  • Site review Yearly Review
  • Video user manuals No
  • Support included 1 x 30 min block
  • Additional support time £95 £75 + VAT p/h

WP Pro Plan

£195 + VAT per month

  • No contract, cancel anytime Yes
  • Priority support Yes
  • Backup Full daily backups
  • Security 24/7 security scanning
  • Malware clean Malware clean-up
  • Database Database cleaning & optimisation
  • Google Analytics Yes
  • Broken links Check for broken links & fix
  • WP/plugin updates Weekly
  • Website care report Updates & performance
  • Site review Monthly scheduled call
  • Video user manuals Available in WP dashboard
  • Support included 3 x 30 min blocks
  • Additional support time £95 £70 + VAT p/h

WP Ultimate Plan

£295 + VAT per month

  • No contract, cancel anytime Yes
  • Priority support Yes
  • Backup Full daily backups
  • Security 24/7 security scanning
  • Malware clean Malware clean-up
  • Database Database cleaning & optimisation
  • Google Analytics Yes
  • Broken links Check for broken links & fix
  • WP/plugin updates Weekly
  • Website care report Updates & performance
  • Site review Monthly scheduled call
  • Video user manuals Available in WP dashboard
  • Support included 6 x 30 min blocks
  • Additional support time £95 £65 + VAT p/h

Prefer to do your own software updates, but need to have additional support hours?
We do custom plans tailored to your requirements. Get in touch to find out more

FAQs

Why do I need a care plan?

Your website requires regular care to keep everything running smoothly. 

Sometimes not updating to the latest version of WordPress can cause your site to be hacked, for example, or updating one plugin can cause your site to crash.

 

A care plan keeps your website healthy behind-the-scenes, so you don’t have to worry about any potential issues.  

Can I not take care of it myself?

Yes, you could. We train all our clients how to maintain their site as part of our website design package. You might not have the time or inclination though, and that’s where our care plans come in.

If you do prefer to handle things yourself, check out this guide. You can also read this blog post on the pros and cons of doing it yourself vs. investing in a care plan.

My website was created by another provider, can you still help?

We definitely can. First we’d need to run a thorough website health check though, to check the foundations of your site are solid. That way, we can identify any potential issues before they become issues – so you get better value from your maintenance package.

Read more about our website health checks

Will my website stop working if I don't have a care plan?

Your site will continue to work as normal without a care plan, but it's still vital you maintain the site yourself.

If your website is not regularly maintained, you leave yourself open to issues such as poor performance & security breaches. Without a suitable backup plan, it is possible to lose your website data, especially if it is hacked.

Many of our clients prefer to offload maintenance to us, so they can focus their energies elsewhere.

I am not sure which plan I need

That’s OK! Get in touch and we’ll help you decide which option best fits your needs. We can even put together a custom care plan.

The plan you choose will depend on how much support you need. All our packages cover essential site maintenance, so your site keeps running how it should.

The major advantage of our WP Pro and WP Ultimate plans are additional development hours each month, plus discounted additional support for future website work. These packages allow you to tweak your website regularly, and experiment with new ideas with minimum hassle or cost.

Do you provide a warranty?

If a website is on our care plan and is hacked, we will get it fixed for you at no extra cost. If you suspect your site is hacked, get in touch immediately.